Change the lead status or responsible user.Send information and take actions depending on the customer’s message.The bot is able to take actions inside of the Kommo account depending on the answers and choices the customer makes while chatting. Action button (suitable when you provide different options, the course of the conversation will depend on the selected action)Īll of these message types can be combined, giving Chatbot the ability to communicate using different types of media and text.URL button (clicking on the word or phrase redirects the customer to a different page).The Kommo Chatbot (also known as Salesbot ) has features which will automate many aspects of your customer communication.
